Privacy Policy

1. Information we collect

We collect information you provide directly, such as account details, billing records, support requests, and usage data needed to operate the Service.

Account and auth data

Email, identifiers, and session/auth tokens required to operate logins and secured endpoints.

Usage and metadata

• requests, logs, and error telemetry
• GPU/pod and storage usage for billing and quota enforcement
• IP address and approximate location derived from network traffic

Cookies and local storage

We may use cookies or similar mechanisms for session state, preferences, and security. You can disable cookies, but some functionality may stop working.

2. How we use information

• provide and improve the Service
• process payments, credits, and usage billing
• detect abuse, fraud, and security incidents
• communicate service updates, security alerts, and support responses

3. Data sharing

We do not sell personal data. We may share data with service processors strictly necessary to operate the Service, including payment processors, hosting providers, and incident-response vendors. We may disclose data if required by valid legal process.

4. Data retention and security

We retain account and billing data as required to fulfill obligations, resolve disputes, and comply with legal requirements. We implement reasonable administrative and technical safeguards, but no system is perfectly secure.

5. Third-party services and links

The Service may contain links or integrations to third-party services. Their privacy practices are separate from ours. We are not responsible for third-party sites or services.

Payment processing is handled by third-party processors and is subject to their privacy policies.

6. Your choices

• You may update account information from your account settings where available.
• You may request account deletion; certain data may remain for legal, fraud-prevention, or billing purposes.
• You can disable cookies, but this may break login and dashboard behavior.

7. Children

The Service is not directed to children. We do not knowingly collect information from children under applicable age limits.

8. Contact

For privacy questions or requests, contact legal@spinupgpu.com.